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Accessibility Statement

Last Updated: December 5, 2024

SHADOW PROTECTIVE SERVICES, INC. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

1. Our Commitment

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.1 Level AA guidelines.

Our ongoing accessibility efforts work toward making our website more accessible and usable for all people, including those who are blind or have low vision, those who are deaf or hard of hearing, those with motor impairments, and those with cognitive disabilities.

2. Accessibility Features

Our website includes the following accessibility features:

  • Keyboard Navigation: All interactive elements can be accessed using a keyboard.
  • Screen Reader Compatibility: Our website is compatible with popular screen readers.
  • Alternative Text: Images include alternative text descriptions for screen readers.
  • Consistent Navigation: Navigation menus are consistent throughout the website.
  • Color Contrast: We maintain sufficient color contrast ratios for text readability.
  • Resizable Text: Text can be resized up to 200% without loss of content or functionality.
  • Focus Indicators: Visual focus indicators are provided for keyboard navigation.
  • ARIA Labels: Accessible Rich Internet Applications (ARIA) labels are used where appropriate.

3. Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser accessibility extensions

4. Known Limitations

While we strive for full accessibility, some content may not yet be fully accessible. We are actively working to identify and resolve any accessibility barriers. Known limitations include:

  • Some older PDF documents may not be fully accessible.
  • Some video content may not have complete captions.
  • Third-party content or applications may have their own accessibility limitations.

We are committed to addressing these issues and improving accessibility over time.

5. Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

  • Describe the accessibility issue you encountered
  • Provide the web page URL where the issue occurred
  • Share your contact information so we can follow up

We will make every effort to respond to your feedback within 5 business days and provide a resolution or alternative means of accessing the information.

6. Third-Party Content

Our website may contain links to third-party websites and services. Please note that we are not responsible for the accessibility practices or content of these external sites. We encourage you to review the accessibility statements of any third-party sites you visit.

7. Contact Us

If you have any questions about our accessibility practices or need assistance, please contact us:

Shadow Protective Services, Inc.

Email: info@shadow-protective.com

Phone: (214) 613-2588

License #: C01076301

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Texas DPS License# C01076301

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© 2025 Shadow Protective Services, Inc. All rights reserved.

Shadow Protective Services Inc is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding employment and security services. We are committed to providing accessible services to all individuals. If you require accommodation, please contact us.